Passport Services

Crown Passport Services will assist citizens of the United Kingdom living in South Africa with various  passport requirements and South African born citizens with applications for their South African Passports and Identity documents.

About Us

Unique Benefit

Our business is unique in that we offer a remote service, completing applications without the client having to travel to our offices.


Thank you for the amazing service. Renewing passports and ensuring the right information is sent first time is so time consuming and you took the hassle away completely. Definitely the way to go for all future renewals!

Jane Stevenson

Heather was excellent in ensuring that a complicated application for my children was completed successfully. She also handled my passport application and I was kept fully informed throughout the process.. She is efficient, friendly and a caring person. I would recommend anybody wanting to get their passport sorted out to look no further. Heather is brilliant and efficient all the way through to the end

Elaine Marais

Heather is incredibly knowledgeable and helpful - answering all my questions. She is very responsive and proactive, managing every step of the process and keeping me informed. My passport renewal was stress free - thank you Heather!

Caroline Van Staden

Heather from Crown passport services helped me renew my passport a few years ago. I received fantastic service from her and would highly recommend her hassle free service

Zoe Robertson

Thank you Heather for sorting out my passport application. You made it all so simple and I am so grateful to you for your service.

Nici Morton

The service I received was prompt and I was Kept up to date every step of the way. The guidance on how to complete the documentation etc. was very clear and a pleasure to renew my passport with Crown Passport Services.

Malcolm Hodgson

I was looking to renew British passports for myself and my 3 children. I did the usual google search and contacted a few agencies to help with the process. Heather who is the owner of Crown Passports was hands down the best! Her friendly patient approach to this made the whole experience so seamless. I do not often blog recommendations but the service we had here was incredible so, if you in the market for a new passport, look no further!

Stuart Webber

Highly recommended. Service was exceptional and extremely efficient in renewing UK passport. Quick and simple process and the passport was received in under 14 working days. You are the best!

Pauline Susan Heywood

Just want to thank Crown Passport Services for assisting me with my first time British Passport Application. Under guidance from them, once I had all my documents, my application was done quickly and easily. The service was friendly and very efficient.

Ruth McCall

Such amazing and efficient service! Was an absolute breeze to renew my passport! Dealing with Crown Passport Services was THE BEST decision ever! This was simply just outstanding service! Highly recommended!

Cindy Hilton

    Our Services

    Services offered

    The highest ethical standards are adhered to in all business that Crown Passport Services undertakes, and in all services rendered. We will not divulge any personal information to any party other than those required by the nature of our business.

    Renewal of UK Passports

    First Time Applications

    First Time Application on Registration

    Lost or Stolen Passports

    Change of Name, status or title

    SA Passport Renewals

    SA Identity documents


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    Additional Info

    Take Note

    Cost of Application

    £105.86 per Adult passport which includes the return cost of the courier Administration fee

    Additional Info

    Take Note

    Do not make travel arrangements before ensuring that your passport is valid
    If you are the holder of a second passport – both passports must reflect the same surname
    CERTIFICATES: only submit ORIGINAL, UNABRIDGED (reflecting both parents full names) (not lamintated) douments will be accepted
    Adult/Child First time passport applications – you will be required to submit a VAULT copy of your birth certificate
    (The original hand written copy issued upon registration of your birth obtained through Home Affairs)
    If required to submit Divorce papers as you do not hold your marriage certificate, ensure that both your maiden name and married name appear
    Marriage Certificate – Ensure that both spouses marital status is stated. i.e. Bachelor/Spinster Widow/Widower or Divorced


    Frequently Asked Questions

    Due to Covid, the return time is longer than usual.  If all is in order, allow approximately 6 weeks for a renewal and 11 weeks for a first time application.

    All certificates are required to be ORIGINAL and UNABRIDGED.  They must not be laminated.

    Yes, all documents submitted, including any previous passports will be returned.

    Her Majesty’s passport office is situated in Durham, UK.

    The new passport will be delivered by DHL courier to the address as given on your application.

    For security reasons, the new passport is returned independently from your supporting documents.

    They may arrive on the same day or a few days apart.

    The cost for the renewal of or for a first time application is £105.86 for adults and £75.86 for children. 

    Born before 2nd September, 1929 you are not required to pay for your passport.

    No refund will be due if you cancel or if you have applied and it is established that you are not entitled to a passport.

    Due to the high incidence of fraud in South Africa, Her Majesty’s passport office will only accept the VAULT copy of the registration of the applicants birth which is applied for from the Department of Home Affairs.  It is a stamped and signed copy of the original hand written form completed by the child’s parents or guardians when they originally registered the birth. 

    If the unabridged, original birth certificate from Home Affairs was issued within a year of the child’s birth, a Vault copy of the birth will not be required.  The unabridged, original certificate will suffice.

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